FAQs

1. What types of women’s clothing do you offer?

We offer a wide range of women’s apparel, including casual wear, formal shirts, trousers, jackets, outerwear, and accessories designed to suit various styles and occasions.

2. How do I choose the right size?

Each product page includes a detailed size chart to help you select the perfect fit. If you need further assistance, feel free to contact our support team at support@boggifashion.com.

3. Do you offer free shipping?

Yes! We provide free shipping on all orders within the Switzerland.

4. How long does delivery take?

Orders are typically processed within 1 to 3 business days, and delivery usually takes 8 to 12 business days within the Switzerland.

5. Can I change my delivery address after placing an order?

Please contact us at support@boggifashion.com or call +41434972130 within 24 hours of placing your order to change the delivery address. Changes cannot be made once the order is in transit.

6. What is your return policy?

We accept returns for unused items in original condition within 30 days of receipt. Please contact us for return instructions.

7. What payment methods do you accept?

We accept all major credit and debit cards, secure online payment methods.

8. How can I track my order?

After your order ships, you will receive a confirmation email with a tracking number. The tracking information will be active within 24 hours.

9. What should I do if my item arrives damaged?

If your product arrives damaged, please email us immediately at support@boggifashion.com with photos of the damage for a replacement or refund.

10. Do you ship internationally?

Currently, we ship within the Switzerland only. International shipping may be available in the future.

11. How can I contact customer support?

You can reach our customer support team via email at support@boggifashion.com or by phone at +41434972130 during business hours (Mon–Fri, 9 AM to 5 PM CET).

12. Are your products ethically made?

Yes, we are committed to ethical manufacturing practices and work with suppliers who follow fair labor standards.

13. What materials are used in your clothing?

We use a variety of high-quality materials, including cotton, linen, wool, and blended fabrics, all selected for comfort and durability.

14. Can I cancel my order after placing it?

Orders can be cancelled within 24 hours of placement by contacting customer support. After this window, cancellations may not be possible.

15. Do you offer gift cards?

Yes, gift cards will be available soon. Please check back on our website for updates.

16. How do I care for my clothing?

Care instructions are provided on each product label and the product page. Following these instructions helps maintain the quality and longevity of your clothing.

17. Can I exchange an item?

We accept exchanges for sizing issues or defective products. Please contact us for instructions.

18. Is it safe to shop on your website?

Absolutely. We use secure encryption technology to protect your personal and payment information.

19. Do you offer discounts or promotions?

Yes, we regularly offer promotions and discounts. Subscribe to our newsletter or follow us on social media to stay updated.

20. What if I receive the wrong item?

If you receive an incorrect item, please contact us immediately with your order details and photos so we can resolve the issue quickly.

Boggi Fashion
Head Office: Via Maria Ghioldi-Schweizer 1, 6850 Mendrisio, Switzerland
📧 Email: support@boggifashion.com
📞 Phone: +41434972130

Chamber of Commerce Number (KVK): CH-626.3.001.073-4
VAT Number: CHE107892702

🕘 Business Hours:
Monday to Friday: 09:00 – 17:00 (CET / Central European Time, UTC+2)
Closed on weekends and public holidays.