Return And Refund Policy

Return & Refund Policy – Boggi Fashion

Thank you for choosing Boggi Fashion, your go-to destination for stylish women’s fashion in the Sweden. We value your satisfaction, and to ensure a smooth return and refund experience, we have outlined the following policy:

30-Day Return Window

You may request a return within 30 days of receiving your order. To be eligible, the product must be in unused and unworn condition, with all original tags and packaging intact.

How to Initiate a Return

To start a return, please get in touch with us at support@boggifashion.com. Our team will provide a return authorization and detailed instructions for returning the product.
Returns sent without prior approval will not be accepted. Please note that returns will need to be sent to the following address: Via Maria Ghioldi-Schweizer 1, 6850 Mendrisio, Switzerland

Return Shipping Costs

  • Defective Products: We will provide a prepaid return label.

  • Customer Remorse (e.g., wrong size or changed mind): The customer is responsible for the cost of return shipping.

Accepted Product Conditions for Returns

We only accept returns if the product:

  • It is in new, unused condition.

  • Includes all original packaging, tags, and accessories.

No Restocking or Restoration Fees

We do not charge any restocking or restoration fees for returns.

Damaged, Defective, or Incorrect Items

Please inspect your items as soon as you receive them. If there are any damages, defects, or incorrect items, contact us immediately at support@boggifashion.com.
We will resolve the issue promptly with a replacement, exchange, or refund.

Exchanges

Need a different size or replacement for a faulty product? No problem — we offer free exchanges for defective or incorrect items.
Contact us to arrange an exchange.

Refunds

Once your returned item is received and inspected, we’ll notify you of the status.
If approved, your refund will be issued within 7 days and credited to your original payment method.
Please note that the processing time may vary depending on your bank or credit card provider.

Contact Information

Boggi Fashion
Head Office: Via Maria Ghioldi-Schweizer 1, 6850 Mendrisio, Switzerland
📧 Email: support@boggifashion.com
📞 Phone: +41434972130

Chamber of Commerce Number (KVK): CH-626.3.001.073-4
VAT Number: CHE107892702

🕘 Business Hours:
Monday to Friday: 09:00 – 17:00 (CET / Central European Time, UTC+2)
Closed on weekends and public holidays.